At Sleekwear, operated by Lumenith Spark Solutions Private Limited, safeguarding your privacy is more than a policy, it is a principle. We are committed to ensuring that your personal data remains confidential and is managed in accordance with applicable standards and your expectations. When you access or make purchases through our platform, you can trust that your information is treated with the utmost responsibility and care.

For the purpose of this document, the terms “we,” “us,” and “our” refer to Lumenith Spark Solutions Private Limited. The terms “you,” “your,” or “user” pertain to any individual visiting or transacting through Sleekwear. Use of this platform implies your understanding and consent to the provisions outlined in this policy. Users who do not agree with any portion of this policy are advised to cease use of the platform immediately.

Information We Collect

We collect specific categories of personal data to enhance, support, and tailor your experience on the platform.

Identity Information

• Full name, contact number, and email address
• Shipping and billing information
• Payment-related details necessary for processing transactions

Browsing Activity

• Order history, items viewed, and user preferences
• Engagement with collections, promotional pages, and landing content

Device & Technical Information

• IP address, browser type, device model
• Geolocation data (collected only when permission is granted)
• On-site behavioral data used solely for improving functionality and system integrity

Cookies and Analytical Tools

• Personalization elements that enhance platform interaction
• Recommendations crafted from your earlier platform behavior

Purpose of Data Collection

The personal data collected is utilized strictly for the following purposes:

• Order Fulfilment: Including payment processing, dispatch, and delivery
• Customer Support: Responding to service-related queries and concerns
• User Experience Optimization: Offering relevant content and suggestions
• Notification Dispatch: Alerts and updates are sent only to users who have provided explicit consent
• Security Measures: Detecting and preventing fraudulent or malicious activity
• Regulatory Compliance: Adhering to legal requirements as mandated by governing authorities

Under no circumstances do we sell, rent, or trade personal data to any third parties.

Data Protection Measures

We uphold stringent protocols to protect your information from unauthorized access or misuse.

• Restricted Access: Only authorized personnel may access user data
• Need-Based Permissioning: Data is only accessed when operationally necessary
• Ongoing Security Reviews: Continuous monitoring designed to strengthen cybersecurity posture
• Secured Payment Gateways: Payment information is processed exclusively through verified third-party service providers

We also encourage users to exercise basic digital security practices such as using strong passwords and secure devices.

Third-Party Data Sharing

We do not engage in the sale or distribution of personal data to unrelated entities. Disclosure may occur only in the following situations:

• Trusted Service Providers: Such as logistics companies or payment processors, solely for the execution of services
• Legal Disclosures: Where mandated by law or in response to lawful government or court requests

In every instance, we ensure that any information shared is protected and used exclusively for its intended function.

Data Retention

Personal data is retained for a period ranging between 8 to 12 months, depending on operational relevance. Upon completion of this period, the data is either securely erased or anonymized. Users who wish to request earlier deletion may do so by contacting us via email at lumenithsparksolutionspvtltd@gmail.com.

Your Rights

As a registered user, you reserve full rights to your personal information and may:

• Revise any incorrect or superseded entries in your data profile
• Submit a request to permanently eliminate your information
• Manage your preferences regarding marketing communications
• Adjust cookie permissions directly through your browser settings

Eligibility

Only individuals aged 18 and above are permitted to use this platform. By continuing to access or interact with Sleekwear, you confirm that you meet this eligibility criterion. Individuals below this age threshold are not permitted to engage with the platform.

Policy Amendments

We reserve the right to update this Privacy Policy at any time, and such changes will take effect once published on this page. Any amendments will be posted here, and by using the website after such changes, you confirm your acceptance of the new terms.

Contact Information

If you have any questions, concerns, or feedback related to this Privacy Policy or the handling of your personal information, please reach out to us at lumenithsparksolutionspvtltd@gmail.com.